Customer Services Advisor - Swedish speaking

Turn Your Passion for Fintech into a Career
Your Career Journey Starts Now
 

If you’ve got native-level Swedish, B2 English, and a soft spot for fintech sector — your next career adventure starts in Riga.
We’re hiring 10 Customer Support Advisors to join a global, award-winning enterprise excelling in delivery, governance, flexibility, and innovation.

📍Office-based in Riga
🗓️Start date: 21st July
💶 €1700 gross + €300 Performance Bonus
 

Relocation Starter Pack Includes:

✈️ FREE flight to Riga
🏡 4 weeks FREE accommodation
💼 Full-time office-based customer service role in a multilingual contact centre
👯‍♂️ Friendly international team + positive vibes only
 

What You Will Do:

🎯 Deliver Impactful Support: Handle calls, messages, and chats with care, especially in urgent situations.
💪 Master Policies: Use your knowledge to ensure the best outcomes for the community.
🌟 Own Queries: Resolve issues or escalate quickly, making sure nothing is left hanging.
⚡ Prioritize Urgency: Spot and escalate critical issues with speed and precision.
✍️ Craft Clear, Personalized Responses: Make every message count and show customers they matter.
🚨 Handle Emergencies Calmly: Communicate sensitive plans with empathy and clarity.
💡 Drive Change: Identify issues and provide actionable feedback to improve experiences.
 

The Ideal You:

🗣️ C1 level Swedish and B2 English.
⌨️ Strong written skills — you’ll be chatting, typing & handling emails.
🧠 Tech-comfy & cool under pressure.
🎓 No experience needed — just a great attitude & a love for helping people.